Aurlanne website terms & conditions, and Privacy Policy

Welcome to the Aurlanne website terms and conditions for use, and Privacy Policy.

These terms and conditions apply to the use of this Website and are very standard to on-line shopping, so please don't be intimidated by this part!!

The www.aurlanne-jewellery.com website is operated by Anne-Laure Jaouën, trading as Aurlanne, and the designer, maker and photographer behind all jewellery featured on this website. 

You will be able to access most areas of this Website without registering your details with Aurlanne. Certain areas of the Website are only open to you if you register; for example: permanent wish list, permanent shopping bastket, the ability to deliver to a different address from yours, checking the status of orders, etc.
You should check the website from time to time to review the current terms and conditions as these are binding on you.

Colour, size and markings variations

Most Aurlanne pieces feature natural materials, such as semi-precious stones, pearls, and so on.  Where an item is available in a limited edition or in repeated designs, colours and markings will inevitably vary slightly from piece to piece, which adds to their uniqueness.

Every care has been taken to ensure that descriptions and specifications are correct on the website.  However, computer monitors render colour differently from one to another, and therefore slight variations in colour may occur.  You need to make sure that your monitor renders colour to an optimum resolution.

Privacy policy:

Aurlanne is committed to preserving the privacy of all visitors to www.aurlanne-jewellery.com. Please read the following privacy policy to understand how we use and protect the information that you provide to us. 

Security and data retention

The web agency we use employs security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.  We will retain your information for a reasonable period or as long as the law requires.

Use of your information

When you visit, register or order products or services, you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy. 
Aurlanne does not collect, manipulate or store any payment information that you may supply; this includes credit or debit card details. Payment is handled by Sage Pay’s highly secure encrypted servers.  Sage pay is audited annually under the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Level 1 payment services provider, which is the highest level of compliance. Sage Pay are also active members of the PCI Security Standards Council (SSC) that defines card industry global regulation.
All other information (name, address, etc) is for www.aurlanne-jewellery.com use only and is not shared with third-party companies.
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested.  It will also enable us to contact you where necessary concerning your orders, or very occasionally to notify you about important changes or developments to the website or our services. 
If you change your mind about being contacted in the future, please let us know by email to website@aurlanne-jewellery.com 

Cookies

Cookies are small amounts of information which we may store on your computer, which make it easier for you to log on to and use the site during future visits.
If you do not wish to receive cookies from Aurlanne in the future, please let us know at website@aurlanne-jewellery.com. You may also set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org.  However, please note that if you do so, you might not be able to use certain features on the Aurlanne site.
Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site, for example to: remember your name, your wish list, the content of your card (eg. If your computer crashes, you won’t lose the content of your basket or your wish list), etc.